Ire’s Beauty Factory

Ire’s Beauty Factory Booking Policies Please review all policies before booking. By scheduling an appointment with Ire’s Beauty Factory, you acknowledge and agree to the policies below. 1. Booking + Deposits A non-refundable and non-transferable deposit is required to secure all appointments. Deposits apply only to the appointment and service booked. If your service changes and requires an additional deposit or adjustment, you will be notified. Appointments are not considered secured until the required deposit has been received. Accepted payment methods are Tap to Pay, Zelle, and cash. 2. Service Requirements Please book the service that best matches your hair needs. Add-ons cannot be booked as standalone appointments unless specifically stated in the service description. Trims and cuts are add-on services and cannot be booked alone. Hair must be properly cleansed and blow-dried before a trim or cut can be performed so the ends can be accurately assessed. Excessive detangling may result in the $35 Detangle Add-On being added to your appointment. Silk press services are not offered for children. The Mini Protective Style Prep is available on the site for younger clients. The health and integrity of your natural hair will always be prioritized. If the condition of the hair does not safely support the service booked, your service may be modified accordingly. Silk press longevity cannot be guaranteed due to factors including humidity, weather, hair history, and at-home maintenance. Certain services may have additional requirements listed within their individual service descriptions. Please review your selected service carefully before booking. 3. New Clients + Home Salon Information Ire’s Beauty Factory is a private, home-based salon located in Stone Mountain, Georgia. For safety and verification purposes, new clients without an identifiable social media profile may be asked to provide a valid photo ID before their appointment is approved. No additional guests are permitted unless otherwise approved. The salon is located in a finished basement and is not wheelchair accessible. Shoes are not permitted in the salon service area. Grip socks are required and will be provided when applicable. 4. Cancellations + Rescheduling Please provide at least 24 hours’ notice when canceling or rescheduling your appointment. Cancellations made within 24 hours of the appointment are subject to a charge of 50% of the remaining service balance. Each deposit allows for one reschedule. If you need to reschedule a second time, your original deposit will no longer be applied toward your service and a new deposit will be required to secure another appointment. No-shows are responsible for 100% of the remaining service balance and will be required to submit a new deposit before booking another appointment. Deposits cannot be transferred to another client, appointment, or service. 5. Appointment Arrival + Late Policy The salon address and any necessary arrival instructions will be provided prior to your appointment. Please follow all arrival instructions provided in your 24-hour confirmation email. A 10-minute grace period is provided for all appointments. Arrivals more than 10 minutes late are subject to a $25 late fee. After 15 minutes, the appointment will be canceled and a new deposit will be required to book another appointment. Please plan accordingly so your full service can be completed without affecting appointments scheduled after yours. 6. Additional Appointment Fees Appointments requested outside of normal availability may require an additional fee. * Squeeze-In Appointment: $30 Applies to appointments requested outside of the availability shown online. * Early Morning / After Hours: $30 Applies to appointments scheduled before 10:00 AM or after 7:00 PM. * Sunday Appointment: $50 Sundays are normally reserved as a day off. Any applicable additional fees will be added to your service total. Before Booking Please carefully review your selected service, appointment date and time, and all policies before submitting your appointment. Booking an appointment confirms that you have read, understood, and agreed to the policies of Ire’s Beauty Factory. Thank you for respecting my time, my space, and the experience I work to provide for every client. ❤️